Microsoft Phone call scam
This last week 3 of my clients got phone calls from ‘Microsoft’ which of course is simply a trick. Microsoft will never call any member of the public in fact a call TO Microsoft would probably set you back about $200 so they sure aren’t going to call you!
In fact no one can tell you have a virus or computer problem without logging into your computer first so any calls claiming such should be ignored. Just put down the phone. NEVER let them trick you into allowing them to access your computer as the first thing they will do is drop in software that will render your computer unusable after restart if you do not cooperate with their scam. You will be asked to pay money to release your computer. If not every time you restart your PC you will be asked for a password which you don’t have.
Sadly, one client did allow the so called technician to access to his PC. I had to remove the hard disk and back up all the clients data before completely re-installing Windows for the client, which takes time and therefore costs money. Be warned.