Machine keeps restarting
BEFORE / AFTER
When a system keeps restarting this may be due to an update that could not complete properly or due to some other fault with the operating software -Windows is famous for this issue. At times you may see the famous ‘blue screen’ (BSOD) which is tricky to solve without re-installing but not impossible. Of course at other times you may just find your machine is a loop of restarting but then going off and starting all over again. In any case I will fix it.
The system may need to be restored to a previous state or re-installed completely. If this latter case is true I would remove the hard drive and backup the data before continuing. This is usually best done at the workshop where time is less of a pressure than on site. Its a major issue when this occurs so be prepared for a slightly extended fix time.